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Forum Glitches Some members can't log in

#1 User is offline   LLAP-TERRELL Icon

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  Posted 28 August 2009 - 11:54 PM

* Sorry if this is in the wrong place... I'm "rusty" here?* :blush:

I was requested to log in (if I could?) and send a PM to another member, so THEY could log in; something's wrong here? :sadnod:

When I tried to PM this member (after replying to ONE message) it told me I had to wait 5 minutes to send another message - WHY? :blink:

After sending the PM... they STILL can't log in here at TU! :wallbash: HELP!!! :crybaby: :helpsmilie:

LLAP, TERRELL :dance:

This post has been edited by LLAP-TERRELL: 28 August 2009 - 11:58 PM

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Failure is... NOT an option, here!

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#2 User is offline   maneth Icon

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Posted 29 August 2009 - 01:04 AM

They should use the lost password recovery feature (see link at the top of the board). If that doesn't help, ask them to email forum@trekunited.com for assistance.

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#3 User is offline   sevnson_71 Icon

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Posted 29 August 2009 - 10:06 AM

View PostLLAP-TERRELL, on Aug 29 2009, 12:54 AM, said:

* Sorry if this is in the wrong place... I'm "rusty" here?* :blush:

I was requested to log in (if I could?) and send a PM to another member, so THEY could log in; something's wrong here? :sadnod:

When I tried to PM this member (after replying to ONE message) it told me I had to wait 5 minutes to send another message - WHY? :blink:

After sending the PM... they STILL can't log in here at TU! :wallbash: HELP!!! :crybaby: :helpsmilie:

LLAP, TERRELL :dance:

As to your recipient when Tom split TU off from SFU's database many people needed to reset their passwords, myself included. As to the messaging issue I haven't the faintest idea, that would be a Tom question, sorry.
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#4 User is offline   aklaus Icon

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Posted 29 August 2009 - 02:16 PM

The messaging delay is probably an anti-spam measure.

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#5 User is offline   Tom Icon

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Posted 29 August 2009 - 07:26 PM

Yes the 5 interval in an anti spam thing. If you send a pm to someone who can't log in then how can they read there PM? as mentioned above there is lost password feature they can email if they still have issues.
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#6 User is offline   ensign edwards Icon

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Posted 01 September 2009 - 08:49 AM

^She may not be the person in question, but I know Barbara's been unable to access the site without following the link in a PM notification e-mail, so people have been PMing her so she can still find the place. Although that might have been fixed by now; I'm not sure.
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#7 User is offline   Tom Icon

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Posted 01 September 2009 - 09:40 AM

Aussie trekkie is having a weird issue getting on to, it may be some DNS issue somewhere.
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#8 User is offline   Barbara Icon

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Posted 01 September 2009 - 04:45 PM

I know this sounds pretty stupid, but I cannot get in using conventional methods. My controls are set up so that if someone sends me a pm here, I receive an e-mail message in outlook express. If I click on the link provided, it bypasses the log in and sends me directly to my message as if I signed in to the site. From there I can access any and all threads. This is the ONLY way I can get on TU.

In addition, not one of the emoticons are "moving". They are all stationary (which is no big deal really).
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#9 User is offline   sevnson_71 Icon

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Posted 01 September 2009 - 08:13 PM

Dumb question Barb. When is the last time you cleared your browser cache? This may be and I am guessing a case of where an old browser cookie has somehow been corrupted. Try clearing out your browser cache using the disk cleanup tool in Windows and let me know if it works or not.
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So the combination is 1-2-3-4-5. That's the stupidest combination I've ever heard in my life! That's the kind of thing an idiot would have on his luggage!- Dark Helmet; "Live free or die. Death is not the worst of evils." - Gen. John Stark; "Half the world is composed of people who have something to say and can't, and the other half who have nothing to say and keep on saying it." -Robert Frost; "It does not require a majority to prevail, but rather an irate, tireless minority keen to set brush fires in people's minds." - Samuel Adams, Brewer/Patriot
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#10 User is offline   paulinem Icon

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Posted 02 September 2009 - 12:26 AM

View PostTom, on Sep 1 2009, 10:40 AM, said:

Aussie trekkie is having a weird issue getting on to, it may be some DNS issue somewhere.


I've had the same issues as Aussie Trekkie, and I have done everything including flushing the DNS (for a totally unrelated issue). I haven't had as many problems in the last couple of days since flushing the DNS, so maybe that would work for others having problems???
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